If in case the tour/admission is not booked for any reason, bank charges will not be refunded.
We will need min 48 - 72 working hrs to confirm any tour/admission.
All the tour/admission is subject to availability
The price of each product will be quoted on a per-person basis, unless otherwise specified.
Price quotations are subject to change without notice, until a Booking has been made.
Once a Product has been purchased, your Booking cannot be changed by you or cancelled with a refund, unless otherwise stated in the terms and conditions applicable to such Product.
In case of cancellation, refund will be processed within 10 working days
Occasionally a Supplier may make a change to a Product after your purchase, including but not limited to the date, price, inclusions, coverage, age requirements, and/or any other Product features and/or requirements. As a result, Smart Travels reserves the right to cancel, change or substitute any Product that you have purchased, at any time, for any reason.
It is your responsibility to be at the meeting place at the time and date communicated on your Booking. In the case of certain Products, exact locations and times will be communicated to you after your Booking is made by the applicable Supplier. It is your responsibility to check such messages after your Booking is made, and to be at the meeting place at the time and date that are communicated by the Supplier. If you are not at such meeting point at the required time, the Supplier may offer to accommodate you at an alternative time and date. However, the Supplier shall be under no obligation to do so, and your failure to be at the communicated meeting point at the required time may result in your Booking being classified as a “no show”, meaning that you will not be entitled to any refund or to being rebooked.